We are a community of fans who believe in fair ticket prices. We encourage you to list your ticket at a price which matches how much you paid for it. Listing tickets at inflated prices may lead to account suspensions.
When a buyer places an order to buy a ticket, a transaction fee is deducted from their available balance. Fees are refunded if the transaction is not fully completed. The Buyer's account must have sufficient balance to cover the fee prior to placing a buy order. Ticket purchase fees are a flat rate per ticket, as follows:
Yes. Venmo is the most reliable, secure, and widely used method of digital payment for peer-to-peer transactions.
Transacting in Venmo helps keep professional ticket scalpers off our platform since they prefer to operate at scale with automatic payouts.
Your account Buying Level and Selling Level determines the maximum amount of tickets you can have listed at a time. For example, Buying Level 1 allows you to have an order to buy 1 ticket at a time, while Selling Level 1 allows you to have orders to sell 4 tickets at a time. If you receive a message that you have reached your buying or selling limit, you will need to complete one of your open transactions or cancel an order. To advance to a new level, you need to complete transactions with the number of different people as specified in the "Min Counterparties" column.
If a match has been made for your ticket at an agreed upon price, you are generally expected to complete the transaction. Either party may cancel if they are not comfortable with the transaction statistics or profile information supplied by the other party. Keep in mind that the number of cancellations that you initiate are tracked, and a higher number may deter future people from working with you.
The seller should first transfer the ticket via the Ticketing app to make sure the event is allowing transfers. After the buyer receives the ticket, they can Venmo the money to the seller.
TicketMaster e-ticket transfers are done via the TicketMaster app. When you transfer tickets to another fan and they accept them, the recipient is issued a new barcode that only they can use. The tickets in the sender’s account will no longer be valid for entry.
TicketMaster may use a delivery delay to prevent tickets from being accessed until they can confirm everyone has adhered to the event ticket limit and didn’t use unfair ticket technology to buy in bulk. If your order has a delivery delay, the e-tickets can't be transferred until the delivery delay has been removed by the Event Organizer. In some cases, the transfer restrictions may be in place until 2 days before the event.
TicketMaster users may run into an error that says "Oops Sorry! Something Went Wrong" when trying to accept a mobile ticket. This is a known issue with the TicketMaster app. If this happens, the seller can canel the transfer and re-send the ticket after waiting 10 or 15 minutes.
Additional information is on the TicketMaster Website
A ticket transfer on TicketMaster can have be in either "Waiting to accept" or "Sent", which means your friends have not accepted the transferred tickets yet.
If the status is "Accepted by" or "Claimed", the transfer has been successful, and can not be cancelled.
Only the sender can cancel a ticket transfer. If your Ticket Transfer hasn’t been accepted by your recipient yet, you can cancel the transfer by simply following these steps:
Once you’ve canceled a transfer, you can re-transfer the ticket to someone else or keep it for yourself.
Ticket sales in our community occur strictly between the buyer and the seller. Once the ticket has been transferred to the buyer and the money has been sent via Venmo, the transaction has been finalized and cannot be undone. Depending on the ticket type, you may be able to put the ticket back up for sale (which is free on our site).
By sharing our information with the other party in the transaction, we make ourselves known as a person and put our trading reputation on the line. This includes statistics about our previous buying and selling. This is a way to promote trust within our community. The more consistent the information you share can be (matching names, matching pictures in social links, no email changes), the more likely you are to be a reliable trading partner.
If you believe your partner has not acted in good faith after one party has sent their asset (usually the seller transfers the ticket first), you can report them to the site administrators with the Report Fraud button. Before doing so, we encourage you to reach out to the the person to see why there is a delay in getting paid. If do not get any response from the user, we do recommend you report the transaction as Fraud. The other user's Account will be immediately suspended and all listings will be deleted or suspended. Note that we do also track how many times a user reports another as Fraud.
We only list events which support mobile tickets and ticket transfers. If an event is not listed, it is most likely because the event does not support mobile tickets.